Customer service

If you need help or assistance in applying the degree°, please contact our customer service with a detailed description of your concern:

COSINUSS GMBH, Kistlerhofstraße 60, D-81379 Munich, Germany

Phone: +49 (0)89 740 418 32

Online Support:

We will answer your request within 48 hours and do our best to provide you with a viable solution


If you have any health questions, please always consult your doctor.

Please always quote the unique identity number of your degree° when making enquiries. You will find this 28-digit number on the back of the packaging, on the bottom of the charging box and in the app. It contains the following information of the degree°:


Updated on 27. January 2021

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