support.cosinuss.com
  • Home
  • FAQ
  • Contact
  • English
  1. Home
  2. Knowledge Base
  3. degree°
  4. Troubleshooting
Searching...

Need Support?

Can’t find the answer you’re looking for? Don’t worry we’re here to help!
Contact Support

Knowledge Base Categories

  • No categories

Knowledge Base Articles

  • Wearing comfort
  • Temperature Display
  • Connection and Transmission
  • Switching on and off, charging

Troubleshooting

If a problem occurs with your degree°, please follow these troubleshooting information first. If this does not solve the problem, please contact Cosinuss GmbH customer service.
  • Switching on and off, charging

    The degree° thermometer does not switch on. If the degree° does not switch on after removal from the box, either...
  • Connection and Transmission

    The degree° thermometer is switched on, but there is no connection to your smartphone. As soon as the degree° is...
  • Temperature Display

    No temperature is displayed. If no temperature is displayed (–,- °C) and the sensor LED flashes white, there is an...
  • Wearing comfort

    The thermometer hurts in the ear Check the correct fit of the degree° in the ear. Try to adjust the...
© Copyright 2022 Cosinuss GmbH | All Rights Reserved | IMPRESSUM | DATENSCHUTZERKLÄRUNG | COSINUSS |